1 reviews | Active since May 2017
Angry Customer
<p>I have an easy save account as i am a student. I am currently studying and have been for 4 years I joined FNB in 2014 and i had no problems up until now. I have an easy save account, i understand I get charges for withdrawels but R150 upwards is deducted over and above. I recently lost a family member and my Mother sent me R500.00 for petrol with ref "PETROL VW", And all that was available was R300.00,and the best part is yet it was sent to me 2 hours ago. Now tell me how the hell R200.00 just magically dissapears. I am not only ANGRY BUT VERY ASTONISHED AT THIS. I don't own a Cheque account I work odd jobs for little amounts of money to pay for petrol and my textbooks etc. and sometimes a good evening out with friends after studying. But these charges my friends have the sim**** accounts, also easy save so why am I being **********. </p> <p> </p> <p>Regards </p> <p>One very unhappy customer!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
