1 reviews | Active since Jun 2017
Angry customer
I am not a happy customer at this point I have paid up my temporary loan with fnb and my two personal loans and to my surprise two debit order went off from my account. Regardless of me settling them I need my refund as a Metter of urgency a ref number for my temporary loan is ********** Q I don't have any ref for my two personal loan will fnb take responsibility for my other failed debit orders as they are the once at fault here?
Good Day Simon Makua ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Simon Makua ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***