TF
Talia F

1 reviews | Active since Sept 2018

24 Sept 2018, 10:14

ANGRY CUSTOMER

I have been trying to port out from FNB to MTN for over a month!!!! I have called FNB numerous times and always gets the same answer. I owe them money or it's been changed on their side from contract to prepaid. They keep saying I can port out but every time I try it fails. I'm so tired of calling and trying to fix this problem. Please sort it out!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Sept 2018, 09:22
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***