1 reviews | Active since Jun 2018
Angry customer
This ****ty bank continues to let unauthorized debit orders take money from my account. When I call them I am told that the details I am entering (my card number and pin) are incorrect while I only have 1 account, 1 card and 1 pin with them. I am switching to a different bank. For all the charges I pay; you would thing I get great service. Your service is the worst by far
Good Day Gugulethu Nhlapo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Gugulethu Nhlapo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***