EB
Eugenia B

1 reviews | Active since Feb 2017

14 Feb 2024, 19:10

Angry client

FNB knows how to play dirty. I took my case to ombudsman and they are still saying it's not their fault that my money was ****** from my account and from a big bank like them. After few days of logging a case with the ombudsman boom I get a message that out of their good gesture they will pay me R4500 minus the overdraft that I did not do instead of refunding me my R5 200 and something. I had to go to the doctor because of them as we speak I am struggling to control my blood pressure.. Myb they think I will give them a round of applause for giving me part of my money. R1000 might be too little for them but for my family is a lot. They did this to manipulate my struggle. Who will not take the offer if you don't have transport money, school lunch for my kids, food for my dogs and food for the family. FNB must be ashamed of doing that to their clients. I am not going to stop fighting until I get my last cent from them. A big establishment like them acting so low. I regret changing from capitec to them

0
Replies (0)