1 reviews | Active since Oct 2016
Angry client
<p>I phoned FNB Law on call on the 18 October 2016 and the legal adviser by the name of Deon took up my matter and he asked me to send him the contract i need advise on which i did and a description of my case only to learn when i followed up on the matter on the 21/10/2016 to be told that he went on leave and his email was on auto reply so he did not even have the decency of coming back to me before he left on leave. On the 25/10/2016 i left messages for his manager Jaco who apparently just came back from leave and i still waiting on him to return my call. All this treatment after being an FNB client for the past 10 yrs with six accounts of which two are business accounts it just goes to show how much FNB values my business.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
