NH
Nadia H

1 reviews | Active since Jun 2019

25 Oct 2019, 11:31

Angry angey Customer

Absolutely irritated and disgusted by the lack of help and service I received from FNB staff over the phone and at the branch. A company who I have no idea about called SS Tectom keeps debiting me for an amount of 175 every month. They said it is not a purchase, neither is it a debit order so they been pushing back and forth across departments. I even filled in an Debi check form as well as called the number they provided me with for the company. The company details FNB provided me with has no records of mine on their system. I want all my money that FNB has allowed ******* to debit without my convent to be reversed. I do not recommend FNB to anyone, their customer service is frustrating looks like I'll be switching to another bank who appreciates their clients

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Replies (1)
NH
Nadia H's update25 Oct 2019, 23:17
Reviewer Update
I have been to a branch and spoken to about 3 consultants over the phone , I need this debit order reversed yet no one can seem to help me , If my money is not returned to my account i will definitely been taking this and fnb up with the credit ombudsman