Angry and unhappy with service

Good day Mr. Grant K Sylvester,

Thank you for allowing us to assist you.

We apologise for the delayed response and for any inconvenience this may have caused.

We have tried to contact you but could not reach you.

Our records indicate that feedback was provided to you telephonically on 24 July 2023.

Further note that your loan account is now closed.

Should you require any further information, please do not hesitate to contact our Collections Department on ***.

Kind Regards, Lusiba Ngesi

I am to my last with this people and the excuses they give for money taken from me which had to be a refund and my loan was to be closed but then they reopened the loan and credit me again telling me the loan was reopened when the refund was due to me , i am sick and tired of fighting with these people . THEY TOOK MY LAST and now they want to tell me i owe them over 400 but they owe me 1900 rediculous i tell you , i have been in an accident suffee from ptsd and yet still have to deal with this nonsense. my money was taken from me and i had to make ends meet to feed my child and wife because they took my money . Dont even call me just give what is due to me and emial me.