ANGRY and FRUSTRATED

I have a top up ultimate sim card with fnb, i closed my account and reopened a new account and changed my debit order to new account. The debit order did not go off so i manually loaded the top up, second month same thing happened. i got an sms saying i'm being moved to prepaid after i payed the R400, FNB decided they don't care and cancelled everything even took away all my minutes. i phoned them on Saturday and the woman i spoke to said it will be resolved before 13H30 Sunday afternoon and someone will call me Sunday. Sunday came and Sunday went i called them Sunday evening then the guy told me 13H30 on Monday, Obviously FNB saves money because i cant see why they will pay a lot for *********** USELESS employees. Today i went in to southern centre branch, all they say is sorry we can not do anything about it we must call the call center. So i called them again now they say i must just wait for someone to call me!!!! What bull **** is that?????? i payed for my service so all they do is ***** my money and go on with there lives!!!!! FNB i will not leave it there TRUST ME. If this does not get resolved today i will find the main peanut and i will make sure all the *********** useless people get there day.