Angry

More than weeks ago an amount of R290 was subtracted from my FNB account on my virtual card. I went to a FNB branch at The Walk in Langenhovenpark, Bloemfontein to report it. Almost everydag I get a sms telling me it is assigned to the digital ***** department. How is it possibly to happen if the cvv number at the back changes every hour? What do they want to investigate more? Just pay back my money. Pathetic service.