Andane Seditsha is a *********!!!!!!!

Missing payment was logged with Andane Seditsha. Was promised feedback 2 to 48 hours. Ref nr: ***Q After consulting another agent I was informed that there was never an investagation logged!!!!!!!!! Another nr was given: CAS-***-H7Q2L5. Is FNB moving payments into their own account? That money was for my daughter for school fees!!!!