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Charlene H

1 reviews | Active since Jun 2009

15 Aug 2016, 07:33

And yet again.. ZERO feedback

<p>After fighting with FNB for the last 11 days about them debiting 2 refunds from my account that they had still said was a COMPLETED DISPUTE, and even going into a branch and phoning the call centre AND being told that it has been escalated to a "Kwena" in the Premier department.. I have received ZERO feedback. </p> <p>I've already started looking at other banks. My salary will be switched to a new bank account with any bank that isn't as useless as this. </p> <p>And I will be sure to spread the word about how little they care about their customers! </p>

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Replies (1)
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Charlene H's update15 Aug 2016, 09:23
Reviewer Update

Oooh... How exciting that they can copy and paste previous messages.

it's gone to the Ombudsman. GOODBYE FNB