1 reviews | Active since May 2017
AND WE WONDER HOW ***** HAPPENS >>>
<p>I would just like to know why im handing my personal documents to a courier service - expecting my bank card to be active once I call the center and advise i have it in hand...</p> <p>THIS happened and i was told i could use my card immediately >>> ONLY to my surprise and emabbresment trying to swipe for R100.00 and being told at the top of the tellers voice DECLINED .... I know my account has funds as i was paid this morning 31.05.2017 so this was not an issue ...</p> <p>I then leave the item and walk out the shop to the ATM and well we know what happens now - declined >></p> <p>i phone in thinking there must be an Error somewhere - I get told JUST GO INTO THE BRANCH.. </p> <p>this is not why i opened (what is ment to be easy) an account online --- what a crock !!</p> <p> </p> <p>Can someone put me in contact with the correct channel so i do not keep getting transfered around.. </p> <p>Someone better get my copies that i handed to ccd couriers agent on the 26/05/2017 this is pure neglegance and should be delt with correctly....</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Naomi Petersen
*** (option one
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Naomi Petersen
*** (option one
