WVDW
Warren Van Der Westhuizen

1 reviews | Active since Feb 2022

01 Nov 2023, 15:21

********* and unprofessional

Be very careful with this bank, they deduct funds unnecessarily and your transactions are not processed in accordance with the time/date of the transaction. This makes it incoherent and hard to assess, unless you keep a pen and paper handy, documenting every transaction down to the very second. Imagine a week after a transaction, you get R200 deducted because your running balance was insufficient at the time. Who on earth swipes for something without knowing how much you have in your account? Cheats and *******, with a masterful way of defending it through the trained call centre ****s.

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Replies (2)
WVDW
Warren Van Der Westhuizen's update26 Nov 2023, 18:34
Reviewer Update
Let me add something here. I know at every stage during the month what my balance is, so when I draw my last funds I know that my balance is zero. Today I go in today I go in to my FNB app and my balance is Minus R285. So, I will be closing my account and returning to Capitec within 10 days when my next payment arrives. FNB are ******* and this is the second time since reopening my account.
WVDW
Warren Van Der Westhuizen's update26 Nov 2023, 18:38
Reviewer Update
No excuses, I will be going to social media with this. You take people for fools and idiots, it is intentional, *********, unprofessional and effectively *****. I am also approaching the OMBUDSMAN without fail. Those banking with FNB, please come forward if you see irregularities on your account. Never again will I bank with this conniving organization.