1 reviews | Active since Dec 2016
And there FNB debited my account AGAIN!
<p>Your incompetence is reaching critical stage now!! After I paid my account on the 2nd of March, you showed me that you will continue with the unauthorized debit orders. Who do you think you are? Does my bank account belong to you that you can do do with it whatever you want? Who is paying the returned debit order fees? Seeing as NONE of your staff are man enough to take ownership, I will escalate this to Credit Ombud because FNB still cannot provide proof that I reinstated my debit order!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)