1 reviews | Active since Jun 2023
***** and ***** on my fnb account
On Wed, 31 May 2023, 08:12 Calisha Pillay, <***> wrote: Good day FNB is the worst bank to deal with . They have pathetic response and customer service.
My ***** query has not been resolved. I have been a victim of theft and my fnb has been tampered with and money transferred out of my app and now fnb is now holding me liable to pay that back. Cyber security can not trace that money and these transactions have never ever happened on my account before to assume that it was an action of habit.
I will not accept this and I want this matter reffered to authority as I don't feel that I should be penalized for this when this was totally not my fault.
Does fnb not care to note that we live in a country where crime is first class and theifs can get into anything to achieve what they desire
MY COMPLAINT HAS NOT BEEN RESOLVED. One one cared to even respond.
I hope my email finds you well.
Even after referring FNB to hellopeter they still have not resolved my problem.
They didn't even follow-up.
For a Bank this is absolutely pathetic service and yet to think we entrust this institution with our hard earn money.
Can you please get this resolved or even get some kind of feedback or at least a reply.
This is shocking at what lengths we have to go to get some sort of assistance from FNB.
Regards
I hope my email finds you well.
Even after referring FNB to hellopeter they still have not resolved my problem.
They didn't even follow-up.
For a Bank this is absolutely pathetic service and yet to think we entrust this institution with our hard earn money.
Can you please get this resolved or even get some kind of feedback or at least a reply.
This is shocking at what lengths we have to go to get some sort of assistance from FNB.
Regards