And on and on FNB goes. *****ing.

I bought some items at Clicks. While paying for it, the transaction was declined. I paid again and the payment was accepted. Surprisingly both payments went through.

I immediately phoned FNB which had me fill in a form and which I mailed back. So far the only response I have gotten is that it has been received, via a standard E-Mail.

If the amount was not that much I would have been willing to wait, but it is a big amount and it is the end of the month. So I would really like somebody to at least take the time and fix this.