And it went on and on and on....

<p>Today i had the PLEASURE of talking to Nthabiseng Raseale from the so called "Complaints department" after receiving my "query". Well, the lady called to basically tell me that i am *****ed because 1stly one of the sim cards is still not cancelled and NO they WILL NOT reimburse my bank charges. If she wasn't talking while i was talking, she was blaming me for being an idiot who took an extra 2Gig sim while the other one was an open line! 2ndly, she doesn't know why the sim was still active... #***? So u call me, i ask questions and you blatantly respond: "I really don't know ma'am, i'd be lying"... such a simple question and yet i am expected to understand their business? Am i being impossible here? Really? FNB i suggest that you bring yourselves to speed about TREATING your CUSTOMERS FAIRLY! You don't want me to bring the race card cause we all know that if was not of colour this would've been sorted out a long time ago.... i'm paying for you not being transparent here</p>