***** and account blocked

My account has been blocked. Earlier this week I changed my login details and my account was blocked and I had to get it activated again. Yesterday 19/10/2023 I got a text message saying there was ***** on my account and it has been blocked again. I have tried numerous times trying to get through to FNB ***** with no success as the system tries to validate me but my account has been blocked. I sent two requests for a call back and received two calls but when I answer the calls get dropped but I can clearly hear the noise in the background.

If FNB says that there is ***** on a customer account then the service is really terrible as this could have financial implications but again this morning I wasn't able to get through to FNB.

Please get this sorted out asap.