1 reviews | Active since Oct 2017
Anauthorised Debit Order
I just checked my balance on fnb app and only to find out that R109 was debited without my concern. I don't have any debit orders and i don't even know how come they deducted my money and they even have my ID number on the reference. Reference it Mjf VH then my ID. Please assist me
Hello Goodness-tsolo
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Goodness-tsolo
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)