AN UPHILL BATTLE TO JUST RE-ACTIVATE A BUSINESS ACCOUNT

I opened a business account with FNB. My account was closed due to non-activity. I called two weeks back to have it activated only to find when i followed up today that the request was never sent for re-activation. I have spent a total of over 2 hours with FNB and have gotten nowhere. This is so frustrating given that i am expecting to use this account for business but now i have to start the whole process again to try and get my account re-activated. I have no prior experience with this bank, but i must say, i a veeerrrry disappointed with the little interaction i have had with FNB.