1 reviews | Active since Jun 2016
an unhappy FNB client
<p>Over R800.00 was taken from my account on the 25th May 2016, i then went into FNB President Square Krugerdorp branch to report the incident. I was told ill get my money back after 5 working days. On Sunday 29 May 2016 R610 was again taken from my FNB cheque account without my concent. I went again into the same branch, i was given a new card but was again told the same story of the waiting perio. Today is the 1st July 2016, to date I have not receeived my money this is really not acceptable. </p>
Good Day monnanyanam,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for taking my call earlier. Thank you allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is 955562.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Good Day monnanyanam,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for taking my call earlier. Thank you allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is 955562.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)