An expats worst nightmare
FNB is an expats worst nightmare. I am trying to close my account for one month now, yet there's no action being taken. In the meantime they keep charging service costs.
An Italian friend of mine had the same problems. He actually had to fly back from Italy, just to close the account.
FNB is like an ex girlfriend that keeps stalking and bothering you after a break up. Don't even start an account.
They will keep you hostage after you leave the country.
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Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
11 Feb 2019, 15:32Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply11 Feb 2019, 15:32
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
's updateReviewer Update
15 Feb 2019, 13:35Still no solution, FNB basically dropped contact again.
's update15 Feb 2019, 13:35
Reviewer Update
Still no solution, FNB basically dropped contact again.
's updateReviewer Update
21 Feb 2019, 13:58Problem is solved now. Thank you!
's update21 Feb 2019, 13:58
Reviewer Update
Problem is solved now. Thank you!