PK
Pearl K
1 reviews | Active since Dec 2018
30 Jan 2019, 10:01
An Angry Client
I am truly disgusted with FNB ...They dont have a toll free number firstly, I have experienced a situation where my account might have been hacked so like any other person I know I need to report this. I call in to FNB and speak to a gentlemen who says he cant help me but will put me through to *****, I thank him and now I am on hold for over 20 mins my phone switches off because my airtime has run dry and what do I have to show for it? a whole lot of nothing a possibly hacked account and no airtime to report it! Im upset and very very dissapointed
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FNB (First National Bank)'s replyOfficial
30 Jan 2019, 10:49Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply30 Jan 2019, 10:49
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)