Amazing service on the app

Item: FNB (First National Bank)
Rating: 5
Author: Smith mufengi May’s

I came to do online banking and I was assisted by Thapelo. She registered me patiently and also assisted me with the banking app. I came back again because I forgot my password, it took us less than a minute to reset my password on the app. If I knew how to do it, I would not have to go to the bank anymore. Thank you Thapelo plz keep up the good work

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

16 Nov 2019, 12:28

Good Day

I've received your compliment that you logged. Thank you so much for taking the time to compliment Thapelo Rabodiba.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.

Regards

Hello Peter Complaints Team

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FNB (First National Bank)'s reply16 Nov 2019, 12:28

Official

We are truly glad to hear of the wonderful service you have received from our staff.

Regards

Hello Peter Complaints Team

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