BT
Bothma T

1 reviews | Active since Mar 2013

08 Dec 2015, 11:01

Amazing Service

Just WOW! I was upgraded to a Private Clients cheque account and sent an email to Jan van Zyl at FNB Private Banking to enquire about upgrading my Credit Card as well. That was all that was needed, one email and the card is on the way to the branch. And as soon as I logged into Online Banking the upgraded account was already showing. This level of service is why I've been an FNB client for 15 years and won't move to another bank!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello jacobt02,

I've received your compliment that you logged. Thank you so much for taking the time to compliment Jan van Zyl.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"