KK
Kane K

1 reviews | Active since Jul 2015

31 Jul 2015, 15:15

Amazing Branch With Amazing Staff

I visited the FNB Portside branch for the first time this afternoon - It was the best banking experience of my life to date.<br> <br> I walked into an impressively designed, modern and spotlessly clean branch and was welcomed by a friendly lady named Arlene whose service excellence and demeanor was second to none. It made my experience quick (which was a bonus considering it was Friday and had to get back to work) and was highly refreshing in contrast to the usual service level I have experienced at various banks around this country.<br> <br> She went the extra mile and (due to the nature of the experience) I felt proud to be part of FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2015, 16:37
Official
Hello KaneKossew,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)