Amazing adds, Terrible serivce

<p>I want to cancel my account, I have not even received my card yet and have received nothing short of pathetic service from FNB. I don't want this account, can you please tell me how to cancel it. I went to the branch this weekend and one of your consultants told me to call ********** , i went home and called this number and was told to go into the branch, what the hell????, i am not even really a client of yours and look how you are wasting me time. i don't have time for this nonsense and want this account closed.</p>