Amatuer hour at FNB!

I am absolutely livid! FNB has embarrassed me one too many times. A few years ago I was unable to pay a rerstaurant bill because they were having their problems.....that seem to be frequent. Now I am supposed to make a payment and I can't make it because their internet banking does not work. I look like an idiot making excuses to the person I am supposed to pay, after I assured him that I would easily make the transfer. To add insult to injusry, someone trying to make an immediate payment to me from another bank can't do so. FNB never fails to embarrass their clients. Opening an account at Nedbank or something and leaving FNB. And to think I was about to upgrade my account as I start my new job. Loser bank, this!