am still waiting for my cheque card and my card is expiring in 3 days

<p>i was told i will be getting a replacement card early in the month because my existing card is expiring the end of June. its now the 27th i havent received any card, and when i called am told they dont know what happened to the card that was suppose to have been sent, now am required to drive and to the nearest bank for another card which was supposed to have been delivered to me.</p>