Always horrific service and no help from them

I am honestly so over the horrific and delayed service at FNB!!!!

I sent a request to have them update details on ITC on the 26 July 2021 and still no feedback or update AND STILL AND ACTIVE ACCOUNT ON MY CREDIT REPORT that was closed in 2019!

They honestly just do not make life easy especially when those close to yoi receive updates from their banks in 24hrs

I have sent a request 3 times to have this escalated and guess what???!

No response or service given.

When you call, you get sent from pillar to post. Here i was settling my accounts and closing them to ensureya good credit score but not with FNB having active accounts for 2 years whilst you sent several requests and proof!!!!!!