Always count on getting overcharged but never helped

<p>merchant number:760112. term: 106991. I have been a customer of fnb for years. never asked for any services but when you need any DO NOT EVER expect them to deliver. i have recently upgraded my merchant terminal at the end of june 2016. my monthly bill i was overcharged which has yet been reversed. the terminal worked for a few days. Than some bright spark in the bank switched my terminal off for some reason. i had to chase fnb for 4 days than my service was back online. terminal worked for 1 half weeks and guess what. my terminal was deleated off the system again. i have been trying for 4 days non stop with emails and the useless and rude staff at the call centre and nobody can tell me why the terminal has been deleted off their system. and the best is they asking me like i work for them. i have ref num; ********** 3 and ref num ********** 80207 and i still havent had any feedback from the bank. i really want to know at the end of july will i be expected to pay again for services not rendered. i dont recommend doing business banking with fnb. as a small business when you do need service you too busy begging for service from them instead of concentrating on your own business</p>