JO
Jaco O

1 reviews | Active since Jul 2013

22 Nov 2016, 19:09

Always Busy with "Internet Maintenance..."

<p>I've&nbsp; just reached the pinnacle of my patience with this bank.</p> <p>I've actually experienced an emergency tonight and needed to reload airtime and guess what... ?&nbsp;</p> <p>I will give you a million dollars out of my pocket. Internet maintenance like the devil presenting himself in a jar.&nbsp;</p> <p>I'm tired of FNB and all their ****. Think its time to move on to Standard Bank of which I only heard good things... Very Angry Very dissappointed -&nbsp;</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2016, 08:48
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)