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Elne N
1 reviews | Active since Mar 2020
28 Mar 2022, 09:45
ALWAYS AN ISSUE WITH FNB BUSINESS BANKING
On Wednesday the 16th of March one of my business accounts were frozen. NO communication received prior to this. All FICA documents were submitted the prior year but FNB wanted un authentication process done on the app and one must approve all the documents they have- again how can one know if they dont email you. After I have done everything the consultant asked I was told it will take 48 hours. After three days I called again, this time the consultant said FNB made a huge mess and froze many accounts. Mine will be resolved within this working day. It has been 12 very long days now. I just spoke to a consultant and after 20 minutes of him trying to find out what the problem was the line got cut.
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Elne N's updateReviewer Update
28 Mar 2022, 10:00 ***NF another complaint
EN
Elne N's update28 Mar 2022, 10:00
Reviewer Update
***NF another complaint
EN
Elne N's updateReviewer Update
28 Mar 2022, 14:04After I posted this, another banker promised it will be resolved by 12:00 and I will receive an email with a mandate.. The same email that was promised to me 12 days ago, still nothing. Then line gets cut and you start from scratch. Same story... wait for the email.
EN
Elne N's update28 Mar 2022, 14:04
Reviewer Update
After I posted this, another banker promised it will be resolved by 12:00 and I will receive an email with a mandate.. The same email that was promised to me 12 days ago, still nothing. Then line gets cut and you start from scratch. Same story... wait for the email.