1 reviews | Active since Oct 2012
Almost R1000 in bank fees for the month on a Premier cheque account
<p>So I have logged my complaint (8Z7QVF0U) on the FNB website 6 days ago with no response, so perhaps I will get a reponse here. I have been charged close to R1000 for fees this month for honouring payments, which I have previously queried and have confirmation from FNB that if there are insufficient funds in my account that they will decline the debit orders and transactions, but this was obviously not actioned and now I have to pay a ridiculous amount. I woud like my refund and if this is not possible, Please let me know so that I can close my account and move to another bank.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)