Almost everything promised on opening a new account doesn't happen.

I recently opened a personal account at FNB, and it has been incredibly frustrating so far. They offer debit order switching, but the only two I asked them to do both failed. FNB mailed me and said that the provider didn't do auto-switching, when I opened the document FNB had given them my incorrect account details for my previous account, naming the wrong bank! I emailed to request that this be resolved and got an auto-reply and nothing more. My physical address on my statement is somehow still the one I had when I had an old FNB Business Account 12 years ago, even though I sent through new Proof of Residence The email address on my contact form is the same, even though on my official profile the address is correct. They also offer to move your beneficiaries over, and 3 weeks later this isn't done yet either. Finally, when my card came the document attached said I could activate it on the FNB App, the FNB app however would not let me log in until the account was activated. Chicken and egg... eventually I called in and that worked. So far, mighty unimpressed.