Almost 2 years and deceased account still not closed

<p>I have been trying for almost 2 years to close my late dads account with FNB, We have managed to close all his other accounts and the only thing holding up his estate is his FNB account, everytime we go to the bank there is some issue. Even worse was a consultant at the bank made a comment as to why we are bothering with such a small amount (R5000.00). We've had no problems with any documentation in any other bank, in fact we never even had to enter into the branch. Constantly going to the bank is a unncessary inconvenience that i cannot handle any longer. I need this account closed ASAP</p>