ALMOST 2 HOURS AT THE TELLERS!!!

<p>today, last day of the month, i have spent almost 2 hours to get to the teller.</p> <p>would think logically that you will have people at all the tellers on month end.</p> <p>NO</p> <p>TWO tellers that only deals with deposits - BUT one was busy the whole time i was there receiving a trolley of coins. she was not even halfway when i left. so that only counts as ONE teller for deposits.</p> <p>ONE teller for withdrawals. what makes it worse is the system keeps timing out, so it takes quite some time for every withdrawal.</p> <p>besides that - NO ONE TO MAN ANY OF THE TELLERS ON MONTH END!!!!!!</p> <p>yes, you want to encourage your customers to use the ATMs - there was also a line going to the bank next door. and who wants to withdraw big amounts in the open like that? we live in a country where that is not safe.</p> <p> </p> <p>really bad thinking FNB. if you can't even use logic to man all the tellers on month end, how am i supposed to trust you with my money?</p> <p> </p>