MS
Mirandi S
1 reviews | Active since Sept 2015
10 Dec 2018, 11:44
Allowing Unauthorised Debit Orders!
This will be the third time that a company that I have never heard of deducts money from my account without my authorisation.
I just received a message that a company called Shesha have set up a direct debit om by account for R99.99 from my FNB account without my consent. When I call FNB to give me the ******** contact details they tell me they don't have. Why allow a ghost company which does not even have a name or telephone number to deduct my money from my account without my concent? This is now becomming a regular accurance.
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Dec 2018, 12:14Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply10 Dec 2018, 12:14
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)