Allowing *****

I am completely dissatisfied with FNBs service. Avis took my cheque card details as their machine wasn't working for the deposit (the amount did not even correspond with the amount they deducted) .

Since then they have had carte blanche with my bank account and deduct money as they see fit. I have blocked the cheque card to prevent this and ordered a new one, which FNB charges me for, when they are allowing a company to deduct money from my account without any authorization from me?

I lodged a complaint two weeks ago and till this day have not received a sigle response.

I urge you to have this complaint resolved before handing FNB over to the ombudsman.

Furthermore my Tapping limit is 200 yet on several occasions amounts of 400 and higher go through.