All set and successful on loan increase but nothing happens. POOR SERVICE

Here we go again O asked for a fusion premier increase it was not paid but was successful so how do you put 1 and 1 together your all set and successful for 19000 no money this is the fourth time this is happening I can not understand why you do this to people if it is successful aren't you suppose to pay money in I paid ma accounts now every time this is the sam story. You are not a bad bank but these days I do not know anymore. You say successful but money is never paid in as an increase. Get the *********** competent please if you say all set and successful I am approved right so what now. I am waiting for the pay in or will take this higher up I am not banking from Yesterday with FNB. Seriously poor service and communication regarding loans and credit card increase. 5 days still no feedback and I have sent all payslips Really. Sort your stuff out please