JH
Jürgen Hof

1 reviews | Active since Nov 2017

28 Nov 2017, 10:32

ALL MY MONEY TAKEN!!

I am currently paying off a temp loan and personal loan. Now the agreement with FNB was that i pay R500 monthly for each account until settled.

I HAVE NOT MISSED ONE PAYMENT!!

NOW IT TOOK MY LAST REMAINING R1500 FROM MY ACCOUNT?? HOW AM I GOING TO FEED MYSELF AND MY FIANCE????!!! I WANT THAT MONEY BACK RIGHT NOW!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2017, 11:08
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one