All i wanted was to close one account but now i am happy to completely part ways with FNB!!

I had debit orders eating my money most of the time. Creditors i have cancelled but still take my money. I explained this to the bank and they seemed to understand. So after many branch i got help in Westgate and created a new account. Then moved the creditors i know to the new account. The were issues in closing the Gold cheque account after opening the Premier cheque account. The account is still not closed i have gone to other branches and could not close the Gold account. Went to horison and was told i must either go to westgate or call Gold Card and ask them to close. i called and closed the account only to find out i just cancelled the card not the account. Apparently they close accounts only at the branch. Went to clearwaters and we called to check why it was not closed. I settled my personal loan with FNB because now after my years experience with them i am never happy. So i decided to cancel all these account and their ridiculous bank charges. Like seriously when dealing with yes us black clients FNB staff are reluctantly too comfortable to lift a finger and help. I am very upset and have completely given up on ever getting help and working with such a bank ever again. i am more than satisfied with the other banks i am working with. I am treated like a very important client by my current bank. Than made to feel irelevant and utterly less important and not needed. So then i also dont need FNB after all. will be very very happy to part ways.