CD
Christopher D

1 reviews | Active since Feb 2015

26 Sept 2016, 14:27

All I want is for someone to help me

<p>I have a flexi fixed account which is maturing soon. I have to be on the road all day everyday. I have tried calling several times without actually speaking to anyone. All I need to know is whether instructions have been received that when this account matures for the money to be transferred to my Cheque account and NOT reinvested. I would like someone to actually phone ME!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Sept 2016, 16:24
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)