Airtime bought on APP
<p>good day </p> <p> </p> <p>I bought airtime more than 2 hours ago and still have not received it. </p> <p> </p> <p>It it has gone of my account. I need the Data to complete my assignments for varsity. </p> <p> </p> <p>Please reimburse my my account so I can physically go buy the data or please follow it up and let me know when I can expect my data. </p> <p> </p> <p>I cannot get in contact with anyone to help me. </p>
Good Day Mej Van Der Watt,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mej Van Der Watt,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)