YM
Yusuf M

1 reviews | Active since Mar 2018

16 Mar 2018, 12:56

Airtime

I bought airtime for my son few weeks ago twice the amount of r15 for the fnb phone I took on contract, what the hell happened to the airtime but they took the money. How can i help you, its more like how can i rob you

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Mar 2018, 13:57
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Service Provider for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)