1 reviews | Active since Aug 2014
Airtime
I am so disappointed. I was so busy while buying data on my fnb app that I typed in the incorrect number, instead of typing ********** 948, typed ********** 948. I called your call centre and they say no they cannot help. I tried reaching the person, the number does not accept calls, its a data number. This is so wrong especially after me explaining to you'll how desperate I am for data because I work with this phone.
I am so disappointed. Standard bank would of helped somehow. I think I rather go back
Hello CharneyCoe ,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello CharneyCoe ,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
