1 reviews | Active since Dec 2017
AIR TIME
Word of advise to all FNB customer's out there, take note when buying air time via FNB app the value of the air time bought will not be loaded or credited on your phone after buying it, I have noticed this trend for quite some time now and it seems to be getting worse. I have been buying airtime with FNB using their application and it would take almost the entire day before receiving the air time but now on few occasions I bought Air time and have not received the value of this Air time, very frustrating times for consumers.
Good Day George Mothutsane ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day George Mothutsane ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***