1 reviews | Active since Feb 2017
AI FNB THOUGH
FNB consultants have no product knowledge.
I have been on the phone for an hour trying to understand why certain transactions went off my account but their only answer is that my account be frozen. if not possible then they cant answer me.
its time I change banks. i cannot do this
Good day Mamello Miya,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Mamello Miya,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)