AGONISING

On or about 29th May 2022, i tried to withdraw my from my business account, R2000.00 to the exact, nonetheless the transaction declined. I then open my banking app to enquire as to what could be the reason for the decline only to discover that my account suspended owing to a complaint by a standard bank client that the funds paid from the standard bank paid to my business were proceeds of *****. I then contacted my cleint who had paid from his standard bank account an amount of R3500.00 to enquire about the alleged ***** and the client confirmed that he had not reported any ***** from his account and later approached the bank to clarify the situation. To my surprise even after the supposed complainant had approached the bank to clarify the situation my account remained suspended. There was not further explaination as to how much the alleged *****ualent funds were and when it had been paid to my account. The only fund known to me to have been received from standard bank was that of the client in question. I was later surprised to discover that my Trust account link to the business account in question has also been suspended. I then went to Randburg Square FNB being the branch where i open the said account, i was then advised to contact Mr. Thando Thalipi being the investigating officer in the ***** department. . i caontacted the ***** department and I was received by Itumeleng who advised me that my account had been terminated by the Source of Funds Department and transferred me to them where i was received by Peter Mmokoa, who advised with without hesitation that his department does not deal with business accounts and my account had been terminated by the ***** department. I thereafter called the ***** department again and informed the consultant that i wanted to lodge a complaint who the transferred me to another by the name of Thobeka of FNB business Banking. I explained my situation to her and she promised to attend to it but to date I not been contacted and my account remains closed and this has drastically affected by business has i am unable to received payments due to me. Further I was advised that Mr. Thando Thalipi had been assigned the matter since May 2022 but to date im yet to receive any communication from either him or anyone from FNB.. No written explaination whatsoever .